Are balance payments refundable?

Q: Are balance payments refundable?

Balance payments are non-refundable. If you cancel within fourteen days prior to departure you forfeit your balance payment but if you cancel outside the fourteen days you can transfer your balance payment to another trip within a twelve month period from the date of cancellation. Failure to use your balance payment within the twelve month period will mean the balance payment is forfeit.

Balance payments are non-refundable.

If you cancel within fourteen days prior to departure you forfeit your balance payment but if you cancel outside the fourteen days you can transfer your balance payment to another trip within a twelve month period from the date of cancellation. Failure to use your balance payment within the twelve month period will mean the balance payment is forfeit.